Articles


Negotiating Tips on Equipment Purchases for Your Practice

Author: Craig King, Director of PowerBuying

Purchasing medical equipment is a major investment, and negotiating the right deal can save your practice thousands. This article shares practical negotiation strategies for equipment purchases, including evaluating vendors, comparing bids, understanding contract terms, and leveraging purchasing power. Learn how to secure better pricing, protect your budget, and make smarter long-term equipment decisions.

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Lessons from the Front Lines: Why Dr. John Doe’s Medical Practice Didn’t Succeed

Author: Doug Graham, Senior Management Consultant

Get real‑world insights from the front lines of medical practice management in this candid article. It shares lessons learned from operational challenges, staffing issues, financial pressures, and evolving patient expectations and highlights practical strategies leaders can apply today. Whether you’re optimizing workflows or strengthening culture, these experienced‑based takeaways help you avoid common pitfalls and lead with confidence.

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The Advantages of Using a Medical Practice Management Consultant Versus an MSO

Author: Trevor McElhaney, JD, Director of Consulting

Learn how a medical practice management consultant can be a game‑changer for your clinic. This article explores how expert consultants improve operational workflows, boost revenue cycle performance, strengthen compliance programs, support strategic planning, and alleviate administrative burden — freeing your team to focus on patient care. A practical read for any practice looking to improve performance and growth.

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Medicare Rule Changes for Physical Therapists Effective January 1, 2025

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Stay current with important Medicare rule changes for physical therapists that impact supervision and documentation requirements. This article explains key updates — including relaxed supervision rules and revised treatment plan signature policies — and breaks down how these changes affect compliance, workflow, and billing practices. A must‑read for PTs aiming to adapt smoothly and maintain revenue integrity.

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The Importance of Healthcare Compliance Training For Employees

Learn why healthcare compliance training for employees is essential for patient safety, legal protection, and smoother operations. This article explains how training on HIPAA, OSHA, billing rules, and quality standards helps reduce errors, strengthen accountability, protect against fraud and penalties, and build a culture of ethical, compliant care that benefits staff, patients, and your practice.

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Building Resilience Against Physician Burnout

Author: Jordan Brinkman, JD, Senior Management Consultant

Explore practical ways medical practices can build resilience against physician burnout by addressing workload pressures, administrative inefficiencies, and lack of autonomy. This article shows how leadership support, workflow redesign, delegation, and wellness strategies help clinicians find a sustainable balance, improve professional fulfillment, and deliver better patient care. A must‑read for practices prioritizing clinician well‑being and performance.

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Strengthening HIPAA Policies and Conducting Security Risk Analysis

Author: Shanon Moore, Director, OSHA/HIPAA Compliance

Stay ahead of rising data‑security risks with practical guidance on strengthening HIPAA policies and conducting Security Risk Analysis. This article outlines how to build a thorough risk assessment—including tech inventory, ePHI mapping, threat evaluation, and mitigation planning—plus how updated policies protect patient data, improve compliance, and reduce exposure to costly breaches. A must‑read for modern medical practices.

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HIPAA Compliance in 2025: What Your Practice Needs to Know

Author: Shanon Moore, Director, OSHA/HIPAA Compliance

Stay ahead of evolving data‑security expectations with this essential guide to HIPAA compliance in 2025. The article breaks down key areas your practice must focus on — from secure telehealth and strong vendor agreements to enhanced cybersecurity, patient access standards, and ongoing employee training — helping you protect patient data, reduce risk, and meet heightened regulatory enforcement.

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10 Key Traits of High-Performing Medical Practice Managers

Author: Trevor McElhaney, JD, Director of Consulting

Discover the 10 key traits of high‑performing medical practice managers that set exceptional leaders apart. From strategic thinking and clear communication to data‑driven decision‑making, team development, and operational resilience, this article reveals the characteristics that help practices thrive. Whether you’re growing in your role or hiring a manager, these insights offer practical guidance for success.

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What to Consider Before Merging or Acquiring a Healthcare Practice

Author: Trevor McElhaney, JD, Director of Consulting

Thinking about merging with or acquiring another healthcare practice? This article walks through the critical factors you need to consider — from cultural fit and financial performance to compliance, due diligence, and post‑transaction integration. Learn what can make or break a deal so you can approach mergers and acquisitions with confidence and strategic clarity.

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The Power of KPI Tracking and Data-Driven Decision Making

Author: Gene Good, JD, CEO

Discover how KPI tracking and data‑driven decision‑making can transform your medical practice. This article explains which key performance indicators matter most — from patient flow to revenue cycle metrics — and how systematically measuring them reveals trends, highlights issues sooner, and guides smarter operational and financial choices that improve performance and accountability across your team.

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The Hidden Cost of Underperforming Ancillary Services (and How to Fix Them)

Author: Doug Graham, Senior Management Consultant

Discover why strong revenue cycle management is vital for the financial health of rheumatology practices. This article explains how proactive billing, denial prevention, accurate coding, patient responsibility capture, and timely follow-up improve cash flow, reduce administrative burden, and enhance sustainability. Practical insights that help practices keep more of the revenue they’ve earned.

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Why Strong Revenue Cycle Management Is Critical to the Financial Health of Rheumatology Practices

Author: Matt Kolinski, DO, Associate Management Consultant

Discover why strong revenue cycle management is vital for the financial health of rheumatology practices. This article explains how proactive billing, denial prevention, accurate coding, patient responsibility capture, and timely follow-up improve cash flow, reduce administrative burden, and enhance sustainability. Practical insights that help practices keep more of the revenue they’ve earned.

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Escalating Enforcement in Healthcare: “Record Recoveries, Aggressive Tactics, and What Providers Must Do in 2026”

Author: Sean Weiss, Partner & VP of Strategic Litigation Services

Learn why healthcare enforcement around record recoveries and compliance risk is intensifying in 2026 and what your practice must do to respond. This article outlines how federal agencies, auditors, and program integrity contractors are using advanced analytics and aggressive tactics, including targeted record demands and civil actions, and shares practical compliance steps to protect revenue, documentation, and operations.

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The Silent Revenue Leak: Why Your Practice May Be Leaving Money on the Table with Payer Underpayments

Author: Matt Basham, Associate Management Consultant

Uncover the “silent revenue leak” many practices overlook: payer underpayments that quietly drain your bottom line. This article explains how underpayments happen, why they persist, and the impact they have on your revenue cycle, plus practical steps to identify, track, and recover money you’re already owed. A must-read for smarter financial performance.

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How Your Practice Can Benefit from Joining a Group Purchasing Organization (GPO)

Author: Craig King, Director of PowerBuying

Learn how your medical practice can save time and money by joining a Group Purchasing Organization (GPO). This article explains how GPO membership unlocks bulk-pricing discounts on supplies and services, simplifies vendor management, reduces administrative burden, and improves purchasing predictability, helping your practice strengthen margins while freeing staff to focus on patient care and strategic priorities.

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In-House Chronic Care Management: Key Benefits Explained

Author: Doug Graham, Senior Management Consultant

Discover the key benefits of in-house Chronic Care Management (CCM) for both patients and your practice. This article explains how CCM improves patient outcomes through proactive care, strengthens revenue with Medicare reimbursement, enhances care coordination and satisfaction, and supports long-term health goals, all while building stronger relationships and financial stability for your practice.

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Maintaining OSHA Compliance and Employee Safety in Radiology

Author: Shanon Moore, Director, OSHA/HIPAA Compliance

Learn how to ensure your radiology area is both OSHA-compliant and safe for staff. This article explains the unique hazards in radiology, from ionizing radiation exposure to ergonomic and chemical risks, and lays out key compliance steps like hazard assessments, proper PPE and monitoring, clear signage, and ongoing employee training to protect your team and meet regulatory requirements.

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ROI-Focused HR Strategies for Medical Practices

Author: Tom White

Discover how ROI-focused HR strategies can strengthen your medical practice’s performance and profitability. This article shows how intentional recruitment, training, performance management, and retention plans help cut turnover costs, improve patient experience, and support leadership development, all while linking HR outcomes to measurable financial and operational results. A must-read for strategic practice leaders.

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Staff Turnover’s Impacting Your Bottom Line: Here’s How to Fix It Before Summer

Author: Doug Graham, Senior Management Consultant

High staff turnover isn’t just frustrating; it drains your practice’s profitability. This article explores how frequent departures increase costs, disrupt patient care, and weaken team morale, while offering practical strategies to reduce turnover, strengthen engagement, and build a more stable, high‑performing workplace. Essential reading for leaders who want better retention and healthier financial outcomes.

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Turning Around a Failing (or Non-Optimized) Medical Practice Using G.R.O.W Steps

Author: Matt Kolinski, DO, Associate Management Consultant

Feeling the pressure of declining revenue or patient volume? This article lays out a practical turnaround plan for struggling medical practices, including diagnosing root causes, strengthening leadership, tightening financial controls, improving operations, and rebuilding patient trust. With actionable steps and common pitfalls to avoid, it’s a roadmap for restoring stability and long-term success.

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How to Write Healthcare Compliance Goals

Learn how to create meaningful healthcare compliance goals that actually drive improvement, not just check boxes. This article walks through writing SMART objectives, linking goals to measurable risks, aligning them with your audit and training plans, and tracking progress for real accountability and results, helping your practice build a stronger, more sustainable compliance culture.

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Laboratory: Always At The Ready

Author: Bridget Smudrick, BS, MLS (ASCP), Director of CLIA Compliance

Learn how to keep your medical laboratory “Always At The Ready” by building compliance into everyday practice, not just inspection prep. This article breaks down key CLIA requirements, from personnel records and quality control to proficiency testing and up-to-date procedure manuals, and offers practical tips for staying prepared, confident, and inspection-ready every day.

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Advanced Primary Care Management: What It Is & How to Get It Right

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Explore what Advanced Primary Care Management (APCM) really is and how to implement it successfully in your practice. This article explains how APCM expands care coordination beyond chronic care, outlines the Medicare G-codes, clarifies documentation essentials, and offers practical tips for building compliant, longitudinal patient management workflows that support proactive, team-based care.

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Cash Balance Retirement Plans: What the WSJ Missed

Author: Gene Good, JD, CEO

Learn the ins and outs of cash balance retirement plans; the powerful, tax-advantaged strategy many practices overlook. This article goes beyond basic headlines to explain how these plans work, who will benefit most, the potential tax savings for owners and staff, and common pitfalls to avoid. A must-read if you’re evaluating retirement planning options.

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Thinking About Direct Primary Care? Let’s Talk Risk, Not Just Freedom

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Thinking about Direct Primary Care (DPC)? This article goes beyond the promise of freedom and predictable patient panels to spotlight the risk considerations practices must evaluate, from revenue stability, payer relationships, and patient mix to operational workflow and long-term financial planning. A practical, balanced look at whether DPC fits your practice model and goals.

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Medical Practices Need Routine KPI & Financial Review Meetings and Why Review Alone Isn’t Enough

Author: Jordan Brinkman, JD, Senior Management Consultant

Learn why routine KPI and financial review meetings are essential, and why simply generating reports isn’t enough. This article explains how consistent, structured discussions turn raw data into actionable decisions, improve accountability, and expose hidden financial issues before they worsen. It also shows how the right cadence and leadership engagement help practices protect margins and drive performance.

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OIG Compliance for Telehealth, RPM, and Virtual Care: New Rules of the Road for 2025 to 2026

Author: Scott Kraft, Senior Compliance Consultant

Stay ahead of evolving OIG compliance expectations for telehealth, remote patient monitoring (RPM), and virtual care as regulations shift into 2025–2026. This article highlights emerging audit priorities, risk areas in telehealth and RPM billing, documentation standards, and compliance strategies that help practices navigate enforcement scrutiny while delivering virtual services effectively. It’s a must-read for modern care delivery teams.

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From OIG Work Plan to Practice Level Audit Roadmap: Building a Risk Based OIG Compliance Strategy

Author: Scott Kraft, Senior Compliance Consultant

Turn federal enforcement insight into practical action with a risk-based OIG compliance strategy. This article walks from the OIG Work Plan to building a tailored practice-level audit roadmap, helping you spot high-risk areas, prioritize your audits, design effective testing, and use results for meaningful training and improvement — not just paperwork. Essential for compliance that protects revenue and reputation.

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Top 10 Best Practices for Managing a Successful Medical Office

Author: Doug Graham, Senior Management Consultant

Discover the top 10 best practices that help medical offices run smoother, happier, and more profitably. This article covers practical strategies — from clear communication and efficient workflows to strong financial controls, performance tracking, and engaged leadership — all designed to improve staff collaboration, patient satisfaction, and operational results. A must‑read for practice leaders seeking real improvements.

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Best Practices to Oversee Your Billing and Collections

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Get a proactive framework for overseeing your billing and collections that goes beyond monthly snapshots. This article highlights five key weekly metrics — from charges vs. payments and A/R trends to front‑desk collections and adjustment reviews — that give real‑time insight into your revenue cycle and help catch issues before they impact cash flow.

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Essential Steps to Improve Operational Efficiency in a Healthcare Practice

Author: Matt Kolinski, DO, Associate Management Consultant

Discover practical ways to boost operational efficiency in your healthcare practice. This article highlights steps like documenting workflows, measuring key performance metrics, clarifying team roles, optimizing scheduling, and eliminating bottlenecks to reduce waste and improve patient flow. With clear examples and actionable tips, it’s a useful guide for practices aiming to run smoother and more profitably.

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Unlocking Financial Clarity: 4 Key Benefits of Profit Center Reporting for Medical Practices

Author: Andrew Ashton, Director of Accounting

Unlock deeper financial insight with profit center reporting, a method that breaks your practice’s revenue and expenses into meaningful segments like providers, locations, or service lines. This article shows how it improves visibility, supports smarter growth decisions, boosts accountability, and even aids tax planning — helping physician‑owners make data‑driven choices that strengthen performance and profitability.

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Five Steps to Build an Audit Plan That Actually Works

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Learn how to create an audit plan that actually drives improvement instead of repeating the same old routine. This article outlines five actionable steps — from analyzing past trends and adapting to changes, to sizing your sample wisely, using results for targeted training, and documenting everything. It’s a strategic, practical guide to smarter compliance auditing.

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Time is a Tool, Not a Rule

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Learn how to simplify E/M level selection by treating time as a tool — not a rule. This article explains when it’s appropriate to choose coding based on total encounter time versus medical decision making (MDM), how to document each clearly, and why mixing them can confuse auditors. A practical guide to accurate, compliant documentation.

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How to Navigate Credentialing Hurdles

Author: Dawne Wood, Director of Credentialing Services

Tackling credentialing hurdles is critical for getting providers in‑network and paid — but closed panels, paperwork, and insurer quirks can slow or block progress. This article explains how to navigate closed panels, use appeal strategies, differentiate your practice, and leverage “any willing provider” laws to overcome barriers and keep your credentialing on track.

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How Healthcare Consultants Reduce Stress and Improve Efficiency in Medical Practices

Author: Jordan Brinkman, JD, Senior Management Consultant

Discover how healthcare consultants can reduce stress and boost efficiency in your medical practice. This article shows how external expertise helps optimize workflows, tighten revenue cycle performance, improve staffing and leadership, and implement sustainable systems — all while allowing clinicians to focus on patient care. A practical look at the real value consultants can deliver.

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How APCM Relates to Existing Care Management Programs

Author: Doug Graham, Senior Management Consultant

Learn how Advanced Primary Care Management (APCM) builds on and reshapes existing care programs like Chronic Care Management (CCM) and Transitional Care Management (TCM). This article explains what APCM replaces, what services you can still bill alongside it, and how practices can adjust workflows and billing to optimize revenue and care coordination under this evolving Medicare model.

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Understanding Advanced Primary Care Management and Its Relationship to Existing Care Programs

Author: Doug Graham, Senior Management Consultant

Learn how Advanced Primary Care Management (APCM) transforms primary care with a flexible, comprehensive Medicare care model that simplifies billing, rewards coordinated care, and supports proactive patient management. The article explains APCM’s tiered payment codes, key service elements like 24/7 access and care continuity, and how practices can enhance care while navigating evolving reimbursement rules.

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How Medical Practices Should Respond to Breach Notifications from Third-Party Clearinghouses

Author: Shanon Moore, Director, OSHA/HIPAA Compliance

Learn how your practice should respond when a third-party clearinghouse reports a data breach affecting patient information. This article walks through key steps, from evaluating the scope of the incident and reviewing your Business Associate Agreement, to meeting HIPAA breach-notification obligations, communicating transparently with patients, and strengthening vendor risk management to prevent future incidents.

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How Healthcare Consulting Firms Assist in Successful Mergers & Acquisitions

Author: Trevor McElhaney, JD, Director of Consulting

Discover how healthcare consulting firms underpin successful mergers and acquisitions in medical practices. This article explains how consultants enhance operational performance, clean up financials, ensure compliance, craft compelling narratives for buyers, and plan post-close integration. With expert support throughout the M&A lifecycle, sellers command better valuations, reduce risk, and achieve smoother transitions.

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Provider Lifecycle Management: What is it and how does it affect Credentialing?

Author: Dawne Wood, Director of Credentialing Services

Unpack Provider Lifecycle Management (PLM) and why it matters for smooth credentialing and privileging. This article explains how systematic onboarding, documentation tracking, re‑credentialing, and offboarding processes reduce delays and risk, improve data accuracy, and keep payers and hospitals satisfied. A must‑read for practices looking to streamline credentialing and support providers throughout their tenure.

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Your Care Is Personal- Your Note Should Be Too

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Learn why your clinical notes should reflect the unique care you actually delivered — not recycled templates and copy‑forwards. This article explains how updates to E/M documentation standards demand authentic narratives, clearer medical necessity justification, and team‑wide training to reduce audit risk and improve compliance. It’s a fresh take on documentation that protects your practice.

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Tax Planning and Management Best Practices for Medical Practice Owners

Author: Andrew Ashton, Director of Accounting

Learn how tax planning and management can dramatically impact your medical practice’s bottom line — beyond just deductions. This article explains how entity choice (Partnership vs. S‑Corp), income allocation, compensation models, and accurate accounting systems affect tax liability, fairness among owners, and IRS compliance. It’s essential reading for physician‑owners who want smarter tax strategies and fewer surprises.

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Is It Time to Hire a Coder? A Guide for Small Practices

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Wondering if your small practice should bring coding in-house? This guide helps you weigh the pros and cons of hiring a dedicated coder — from real-time support, better documentation accuracy, and compliance benefits to cost, recruitment challenges, and dual-role pitfalls. Learn when coding expertise becomes essential for reducing denials, protecting revenue, and improving your revenue cycle.

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Why Smart Healthcare Organizations Prioritize Employee Feedback—and What to Do With It

Author: Trevor McElhaney, JD, Director of Consulting

Learn why top healthcare organizations are making employee feedback a strategic priority — not just a morale tool. This article explains how structured feedback surveys uncover engagement, communication, and workflow insights that strengthen retention, reduce turnover, and boost patient care. It also offers practical tips for designing surveys and turning results into meaningful action.

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The Hidden Burden of HIPAA: Why Security Risk Analysis Remains a Major Challenge for Small Medical Practices in 2025

Author: Shanon Moore, Director, OSHA/HIPAA Compliance

Explore why HIPAA Security Risk Analysis continues to be a major headache for small medical practices in 2025. This blog breaks down what a real SRA involves, why half-hearted checklists won’t cut it, the common pitfalls that increase liability, and why thorough risk assessments are essential for protecting patient data and avoiding costly penalties.

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Is It Time to Hire a Non-Physician Provider?

Author: Tom White

Thinking about expanding your care team? This article helps you decide whether it’s time to hire a non-physician provider like a nurse practitioner or physician assistant. It explains how these clinicians can boost revenue, improve patient access and outcomes, and free up physicians for complex cases — plus what to consider when recruiting and onboarding the right fit.

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5 Strategies to Improve Patient Retention in Your Medical Practice

Author: Trevor McElhaney, JD, Director of Consulting

Keep patients coming back with five practical retention strategies your team can start using today. This article shows how to deliver a great first impression, make follow-ups routine, reduce wait-time frustration, personalize patient interactions, and gather meaningful feedback — all without big budgets or tech upgrades. Simple, people-centered tactics that strengthen loyalty and trust.

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Best Practices for Maximizing Time of Service Collections in Private Medical Offices

Author: Matt Kolinski, DO, Associate Management Consultant

Learn practical, proven ways to boost Time of Service (TOS) collections and strengthen your practice’s cash flow. This article shares strategies like training front-desk staff, setting clear payment expectations, verifying insurance and patient responsibility in advance, offering flexible payment options, tracking performance metrics, and fostering a team-wide culture of accountability. Essential reading for healthier revenue and fewer billing surprises.

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Budgeting for Success: Why Healthcare Practices Must Plan Ahead for Management Consulting Services

Author: Trevor McElhaney, JD, Director of Consulting

Learn why budgeting for management consulting services should be part of your strategic plan — not an afterthought. This article breaks down common consulting engagements like feasibility studies, startups, and practice assessments, explains their typical costs, and shows how planning ahead can avoid surprises, improve outcomes, and unlock real value for your practice’s growth and efficiency.

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How Incorrect E/M Coding Quietly Erodes Practice Revenue and How the Right Consultant Can Fix It

Author: Jordan Brinkman, JD, Senior Management Consultant

Discover how incorrect E/M coding quietly drains your practice’s revenue, not from lack of patients, but from undercoding, inconsistent provider habits, and documentation gaps that leave money on the table every month. This article also explains how the right consultant can analyze patterns, educate clinicians, and optimize coding workflows to recover revenue you’re already earning.

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Virtual Assistants vs AI: How They Help Your Practice Deliver Better Patient Care

Author: Matt Kolinski, DO, Associate Management Consultant

Explore how virtual assistants and AI tools can help your practice deliver better patient care and smoother operations. The article compares human-led virtual assistant support — enhancing scheduling, follow-ups, and communication — with AI-powered automation that offers 24/7 responsiveness, faster routine task handling, and reduced administrative burden, all aimed at freeing staff to focus on patients.

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Direct Supervision Goes Virtual in 2026

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Stay ahead of Medicare changes with this timely overview of virtual direct supervision becoming a permanent option in 2026. Learn how CMS now lets supervising clinicians meet “direct supervision” requirements through real-time audio/video technology, expanding flexibility for diagnostic tests and other services while maintaining compliance and patient safety. A must-read for practices planning operations under the new rule.

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Top 6 Ways To Help Your Practice Reduce Overhead Costs On Your Supply Purchases

Author: Craig King, Director of PowerBuying

Learn six smart ways to cut supply costs without compromising care. This article shares practical strategies from negotiating better pricing and joining group purchasing organizations to tracking usage and trimming waste that help your practice shrink overhead and improve margins. It’s an easy‑to‑follow guide for smarter purchasing and stronger financial performance.

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How to Analyze Patient Throughput and Clinic Flow

Author: Jordan Brinkman, JD, Senior Management Consultant

Uncover how to evaluate and enhance patient throughput and clinic flow for smoother operations and happier patients. This article walks through mapping the patient journey, tracking key metrics like wait times and room utilization, identifying bottlenecks, and benchmarking performance, plus quick, actionable improvements that can reduce delays, improve staff efficiency, and boost satisfaction and revenue.

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Benefits of the In-House Laboratory

Author: Bridget Smudrick, BS, MLS (ASCP), Director of CLIA Compliance

Discover how adding an in-house laboratory can elevate your medical practice. This article highlights key advantages from delivering faster test results for better patient care to ensuring reliable, CLIA-compliant outcomes, plus the ability to bill for tests and boost revenue. Whether you’re considering lab services or optimizing existing ones, this guide explains the practical benefits.

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Segregation of Duties in Your Medical Practice

Author: Andrew Ashton, Director of Accounting

Discover how segregation of duties can protect your practice from financial risk and errors. This blog breaks down why it’s important to split key money-handling tasks, from collecting and depositing payments to bookkeeping and reconciliation, so no single person controls the whole process. It offers practical guidance for balancing oversight, even in smaller practices.

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Understanding HIPAA Encryption Requirements: What You Need to Know

Author: Shanon Moore, Director, OSHA/HIPAA Compliance

Learn what HIPAA encryption requirements really mean for your practice’s data security and compliance. This blog explains why encryption is a critical safeguard for electronic protected health information (ePHI), how HIPAA treats it as an “addressable” yet essential measure, practical steps for encrypting devices and transmissions, and how it protects you from breaches and regulatory penalties.

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OIG Compliance in 2025: What’s Changing and How Your Practice Should Prepare

Author: Gene Good, JD, CEO

Stay ahead of federal enforcement with this essential guide to OIG compliance in 2025. The blog explains how sophisticated AI-driven fraud detection, new sector-specific guidance, stronger compliance-officer requirements, and clinical review expectations are reshaping risk for medical practices. Learn what elements a modern compliance program needs and how to prepare your practice to reduce penalties and protect your future.

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The Role of the Healthcare Compliance Officer in Modern Medical Practices

Author: Gene Good, JD, CEO

Discover why a healthcare compliance officer is now a strategic necessity, not just a regulatory box-checker. This blog explains how these leaders design and maintain robust compliance programs, manage risk assessments and audits, lead targeted training, and keep your practice aligned with evolving laws. It’s a must-read for practices aiming to reduce risk, streamline operations, and protect revenue.

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Maximizing Staff Engagement and Leadership Effectiveness in Healthcare Practices

Author: Matt Kolinski, DO, Associate Management Consultant

Boost your practice’s performance with strategies to engage your team and sharpen leadership effectiveness. This blog reveals how clear communication, meaningful recognition, career growth opportunities, supportive leadership, and accountability frameworks can reduce turnover and elevate patient care. With real examples and actionable steps, it’s a practical guide for strengthening culture and building high-performing healthcare teams.

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The Practice Transition (Part I): Begin Your Exit Strategy Now

Author: Matt Basham, Associate Management Consultant

Start planning your medical practice exit now, not just a few years before retirement. This article explains why early preparation builds long-term value and transferability, what buyers and successors look for, and how clean financials, efficient systems, strong leadership, and organized documentation boost your negotiating position and preserve legacy. Essential reading for every practice owner.

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Choosing the Right Instrument for Your Laboratory

Author: Bridget Smudrick, BS, MLS (ASCP), Director of CLIA Compliance

Looking to add or upgrade lab equipment? This blog guides you through choosing the right instrument for your practice, from matching CLIA complexity and evaluating space, personnel, and maintenance needs, to factoring in proficiency testing and total cost of ownership. Learn how to assess workflow fit and return on investment before making a purchase.

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Medical Start-Up Supplies and Equipment Guide/Checklist

Author: Craig King, Director of PowerBuying

Get your new practice off the ground with confidence using this practical start-up checklist. It walks through choosing space, handling licenses, working with medical distributors, timing equipment orders, joining group purchasing for discounts, and setting up office and IT essentials. Whether you’re planning exam rooms or back-office needs, this guide helps you prepare every key supply and tool.

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The Practice Transition (Part II): Navigating the Exit - Sale or Succession?

Author: Matt Basham, Associate Management Consultant

Discover how to plan your medical practice exit with purpose and confidence. This blog breaks down the two main paths — selling to an outside organization or transferring ownership to internal physicians — and compares their financial, cultural, and strategic impacts. With real examples and practical steps for operational, legal, and leadership readiness, it’s essential for any owner thinking about the future.

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The 2026 Private Practice Playbook: How Independent Groups Are Surviving Margin Compression

Author: Trevor McElhaney, JD, Director of Consulting

Facing shrinking reimbursements and rising costs, independent practices need more than volume to stay alive — and that’s exactly what this blog delivers. The post outlines a “2026 playbook” full of actionable strategies: lean but smart cost-control, ancillary-service expansion, smarter staffing & compensation models, data-driven decision-making, better patient access workflows, and diversified revenue streams — all aimed at keeping physician-owned practices profitable and sustainable when margins are tight.

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Accounting as a Strong Foundation for your Medical Practice

Author: Andrew Ashton, Director of Accounting

Summary: Lay the groundwork for a stable, thriving medical practice with this guide. The blog explains why solid accounting, from monthly bank and credit‑card reconciliations to meticulous transaction categorization, is your practice’s financial “foundation.” With accurate records and smart bookkeeping, you’ll get reliable reports, stay compliant with taxes and regulations, and gain confidence when making growth or staffing decisions.

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Healthcare Compliance Training in 2025: New Standards and Effective Programs

Author: Gene Good, JD, CEO

Dive into how healthcare compliance training is evolving in 2025 to meet smarter regulations and real-world needs. This post explores tech-driven, role-specific learning, proactive enforcement strategies, and measurable competencies, while showing how your organization can scale, personalize, and prove the ROI of compliance education.

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Building a Bulletproof Chart Audit Program: Frameworks and Tools for 2025

Author: Gene Good, JD, CEO

Get a behind-the-scenes look at building a modern, risk-focused medical chart audit program. This blog offers a strategic framework for auditor roles, sampling methods, and key audit types, plus guidance on tech tools, reporting standards, and measuring ROI. It’s a must-read for practices that want to turn auditing into continuous improvement, not just compliance.

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Optimizing Front Desk Management in Medical Practices

Author: Matt Kolinski, DO, Associate Management Consultant

Discover how to transform your front desk into a powerhouse of efficiency and patient satisfaction. This blog outlines strategies—from clear job roles and smart hiring to KPI tracking, written SOPs, and weekly team huddles. With better communication between your office manager and front-desk staff, you’ll build consistency, accountability, and a smoother patient experience.

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Beyond Profitability: A Practical Framework for Assessing the Financial Health of Your Medical Practice

Author: Trevor McElhaney, JD, Director of Consulting

Discover how to evaluate the true financial health of your medical practice extending beyond profit margins. In this article, the team at Doctors Management introduces a practical “Four Pillars” framework: Revenue Strength, Cost Efficiency, Cash-Flow Sustainability, and Value Creation, designed to help physician-owners benchmark performance, anticipate risks, and plan for long-term success.

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How Healthcare Consultants Help Physician Owned Practices Save Time and Money

Author: Doug Graham, Senior Management Consultant

Thinking about whether a healthcare consultant could benefit your physician-owned practice? This blog walks you through how consultants help minimize regulatory risk, streamline workflows, improve billing and collections, and boost long-term strategy. It’s a smart resource for practices looking to reduce admin burden, improve efficiency, and increase profits.

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Is Your Employee Handbook Up To Date and Compliant?

Author: Tom White

Is your medical practice’s employee handbook up to date with the latest federal and state laws? This post explains why periodic updates aren’t optional; they’re essential to staying compliant, protecting your business, and maintaining consistency across your team. It also outlines which policies you must include (like Equal Employment Opportunity, ADA, FMLA depending on size), and when updates aren’t just smart, but required

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How to Conduct a Medical Coding Audit: A Step by Step Guide for Compliance and Accuracy

Author: Gene Good, JD, CEO

Is your practice’s coding accurate and audit-ready? This post walks you through a step-by-step guide to conducting your own medical coding audit; from planning and sampling to analyzing errors, estimating financial impact, and creating corrective action plans. It’s ideal whether you’re new to compliance or want to level up your existing audit process.

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How to Add (and What to Add) to Your Practice for Ancillary Revenue Opportunities

Author: Trevor McElhaney, JD, Director of Consulting

Looking to boost your practice’s revenue and patient satisfaction? This blog explores how adding ancillary services (such as labs, imaging, therapy, or chronic-care programs) can diversify income while enhancing care. It covers compliance considerations, financial modeling, and selecting services that align with your patient base and long-term goals, helping you make informed, impactful decisions.

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5 Common Revenue Cycle Management Mistakes That Hurt Your Bottom Line

Author: Trevor McElhaney, JD, Director of Consulting

Is your practice bleeding money from billing and collections missteps? This blog exposes five common revenue cycle management flaws (like skipping eligibility checks, mishandling denials, and weak patient collections) that quietly erode your cash flow. By spotlighting the KPIs you might be ignoring and the processes you’re not optimizing, it offers tactical fixes that can make a real impact on your bottom line.

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How to Achieve 0% Overhead in Your Medical Practice: A Proven Five-Step Strategy

Author: Trevor McElhaney, JD, Director of Consulting

Achieving zero overhead in your medical practice is possible with a strategic approach. This blog outlines a five-step strategy to eliminate overhead costs, including identifying fixed expenses, integrating high-margin ancillary services, optimizing operations, cutting waste, and scaling intelligently. By implementing these steps, you can create a self-sustaining revenue system that maximizes income and allows you to focus on patient care.

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The Complete Guide to Starting a Medical Practice in 2025: Step-by-Step for Physicians

Author: Trevor McElhaney, JD, Director of Consulting

Starting a medical practice in 2025 requires more than clinical expertise, it demands strategic planning and compliance. Doctors Management’s guide provides a step-by-step roadmap covering credentialing, payer enrollment, HR, compliance, accounting, operations, and marketing. Whether launching a private practice, concierge service, or telehealth clinic, this resource offers essential insights to navigate today’s complex healthcare landscape.

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Starting Your Practice: Coding & Compliance Billing

Author: Shannon DeConda, Partner, Founder and President of NAMAS

Starting a medical practice requires more than clinical skills, it demands proper coding, billing, and compliance to protect revenue and stay legal. This blog from Doctors Management guides physicians step-by-step on creating a clear service menu, ensuring accurate billing, deciding whether to outsource or manage in-house, and maintaining a compliance plan, helping practices build a strong, financially secure foundation.

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The Cost to Start a Medical Practice: What You Need to Know

Author: Jordan Brinkman, JD, Senior Management Consultant

Considering starting your own medical practice? This guide breaks down the real costs: from leasing or renovating space to equipment, insurance, IT, EHR software, credentialing, and staffing. Learn how to create a practical startup budget, understand the difference between a lean launch and a full-scale setup, and get the insights you need to plan, finance, and launch successfully.

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Why a Feasibility Study is Essential for a Medical Practice Startup

Author: Jordan Brinkman, JD, Senior Management Consultant

Launching a medical practice without a feasibility study is like setting sail without a map. This blog explains why a comprehensive feasibility study is essential for assessing market demand, understanding financial viability, and identifying potential risks before opening your doors. It outlines how this critical step can guide strategic planning and ensure long-term success.

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Is it Time to Start Your Own Clinic?

Author: Doug Graham, Senior Management Consultant

Considering starting your own medical clinic? This blog from Doctors Management helps you evaluate your readiness by highlighting six key traits for success: visionary, passionate, problem solver, driven, risk taker, and responsible. It also stresses the importance of a systematic approach, including feasibility studies and financial projections, to build a strong foundation and make informed decisions.

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stethoscope and clipboard
By Alex Tate July 7, 2020
The key to success for any medical practice is always vested in keeping is practically profitable. In today’s hyper-competitive healthcare space, it becomes even more important to sustain your profitability while you’re over-burdened dealing with crushing administrative and ever-increasing operating costs.
nurse typing on computer
By Alex Tate June 16, 2020
For the smooth running of a practice, an electronic health record (EHR) software is a necessity, without which a practice cannot function optimally. Practices are making the switch from paper records to EHR on an ongoing basis. Partly, because of the HITECH act, which offers incentives to healthcare ventures for making use of EHR systems.
man and patient in clinic talking
By Frederick Martin March 26, 2020
In late 2011, I was becoming more and more dissatisfied with practicing medicine. I was being driven by what insurance companies dictated instead of the needs of the patients I was treating, in addition to having to see more patients in a shorter amount of time to maintain the income to which I was accustomed. I began seeing and reading articles about “direct primary care” models and how the doctor-patient relationship could be restored. So, in the spring of 2012, I decided to leave the practice I was part-owner of to start my own direct primary care practice.
medical confidentiality book
By Alex Tate March 25, 2020
Healthcare is one of the most highly regulated industries in the US, and the regulations just keep on increasing with the passage of time. Moreover, the series of regulations that affect a provider’s office are no exclusion. Keeping that in mind, physicians usually have a healthy professional relationship with an attorney who is focused on the relevant law, and is responsible for clearing all procedures before they are implemented, so that the risk of future complications is lowered.
business budgeting meeting with charts and graphs
By Alex Tate December 17, 2019
To make sure that your new healthcare venture does not get hindered by unpleasant surprises along the way, it is essential to carry out a financial feasibility analysis and conduct detailed budgeting, so that you know exactly how much capital you need and figure out how to acquire it. A financial feasibility study should be the direct follow up of your market study, and should include assumptions, potential income, expenses, cash flow, and balance sheet.
business plan chart
By Alex Tate December 10, 2019
Before you begin your practice, it is essential that you have a business plan in place. Any successful business starts with a business plan that is based on forward-thinking, and is thorough but simple. For a medical practice, your initial plan needs to be sufficient enough to cover and evaluate all important aspects of your business, and to communicate this information to all stakeholders involved.
business meeting with medical providers
By Alex Tate November 18, 2019
Are you ready to open up your own medical practice? The decision is indeed a significant milestone in your medical career and can be the defining moment of your future in the healthcare service industry. The current healthcare landscape is rapidly changing, as are patient expectations, and more and more physicians are now going solo. While this increased competition certainly means the service quality will get better, it also poses a greater risk to practice survival, especially for new startups.

Recent Posts

stethoscope and clipboard
By Alex Tate July 7, 2020
The key to success for any medical practice is always vested in keeping is practically profitable. In today’s hyper-competitive healthcare space, it becomes even more important to sustain your profitability while you’re over-burdened dealing with crushing administrative and ever-increasing operating costs.
nurse typing on computer
By Alex Tate June 16, 2020
For the smooth running of a practice, an electronic health record (EHR) software is a necessity, without which a practice cannot function optimally. Practices are making the switch from paper records to EHR on an ongoing basis. Partly, because of the HITECH act, which offers incentives to healthcare ventures for making use of EHR systems.
man and patient in clinic talking
By Frederick Martin March 26, 2020
In late 2011, I was becoming more and more dissatisfied with practicing medicine. I was being driven by what insurance companies dictated instead of the needs of the patients I was treating, in addition to having to see more patients in a shorter amount of time to maintain the income to which I was accustomed. I began seeing and reading articles about “direct primary care” models and how the doctor-patient relationship could be restored. So, in the spring of 2012, I decided to leave the practice I was part-owner of to start my own direct primary care practice.
medical confidentiality book
By Alex Tate March 25, 2020
Healthcare is one of the most highly regulated industries in the US, and the regulations just keep on increasing with the passage of time. Moreover, the series of regulations that affect a provider’s office are no exclusion. Keeping that in mind, physicians usually have a healthy professional relationship with an attorney who is focused on the relevant law, and is responsible for clearing all procedures before they are implemented, so that the risk of future complications is lowered.
business budgeting meeting with charts and graphs
By Alex Tate December 17, 2019
To make sure that your new healthcare venture does not get hindered by unpleasant surprises along the way, it is essential to carry out a financial feasibility analysis and conduct detailed budgeting, so that you know exactly how much capital you need and figure out how to acquire it. A financial feasibility study should be the direct follow up of your market study, and should include assumptions, potential income, expenses, cash flow, and balance sheet.
business plan chart
By Alex Tate December 10, 2019
Before you begin your practice, it is essential that you have a business plan in place. Any successful business starts with a business plan that is based on forward-thinking, and is thorough but simple. For a medical practice, your initial plan needs to be sufficient enough to cover and evaluate all important aspects of your business, and to communicate this information to all stakeholders involved.
business meeting with medical providers
By Alex Tate November 18, 2019
Are you ready to open up your own medical practice? The decision is indeed a significant milestone in your medical career and can be the defining moment of your future in the healthcare service industry. The current healthcare landscape is rapidly changing, as are patient expectations, and more and more physicians are now going solo. While this increased competition certainly means the service quality will get better, it also poses a greater risk to practice survival, especially for new startups.