Articles
Provider Lifecycle Management: What is it and how does it affect Credentialing?
Author: Dawne Wood, Director of Credentialing Services
Unpack
Provider Lifecycle Management (PLM) and why it matters for smooth credentialing and privileging. This article explains how systematic onboarding, documentation tracking, re‑credentialing, and offboarding processes reduce delays and risk, improve data accuracy, and keep payers and hospitals satisfied. A must‑read for practices looking to streamline credentialing and support providers throughout their tenure.
Your Care Is Personal- Your Note Should Be Too
Author: Shannon DeConda, Partner, Founder and President of NAMAS
Learn why your
clinical notes should reflect the unique care you actually delivered — not recycled templates and copy‑forwards. This article explains how updates to E/M documentation standards demand authentic narratives, clearer medical necessity justification, and team‑wide training to reduce audit risk and improve compliance. It’s a fresh take on documentation that protects your practice.
Tax Planning and Management Best Practices for Medical Practice Owners
Author: Andrew Ashton, Director of Accounting
Learn how
tax planning and management can dramatically impact your medical practice’s bottom line — beyond just deductions. This article explains how entity choice (Partnership vs. S‑Corp), income allocation, compensation models, and accurate accounting systems affect tax liability, fairness among owners, and IRS compliance. It’s essential reading for physician‑owners who want smarter tax strategies and fewer surprises.
Is It Time to Hire a Coder? A Guide for Small Practices
Author: Shannon DeConda, Partner, Founder and President of NAMAS
Wondering if your small practice should
bring coding in-house? This guide helps you weigh the pros and cons of hiring a dedicated coder — from real-time support, better documentation accuracy, and compliance benefits to cost, recruitment challenges, and dual-role pitfalls. Learn when coding expertise becomes essential for reducing denials, protecting revenue, and improving your revenue cycle.
Why Smart Healthcare Organizations Prioritize Employee Feedback—and What to Do With It
Author: Trevor McElhaney, JD, Director of Consulting
Learn why top healthcare organizations are making
employee feedback a strategic priority — not just a morale tool. This article explains how structured feedback surveys uncover engagement, communication, and workflow insights that strengthen retention, reduce turnover, and boost patient care. It also offers practical tips for designing surveys and turning results into meaningful action.
The Hidden Burden of HIPAA: Why Security Risk Analysis Remains a Major Challenge for Small Medical Practices in 2025
Author: Shanon Moore, Director, OSHA/HIPAA Compliance
Explore why
HIPAA Security Risk Analysis continues to be a major headache for small medical practices in 2025. This blog breaks down what a real SRA involves, why half-hearted checklists won’t cut it, the common pitfalls that increase liability, and why thorough risk assessments are essential for protecting patient data and avoiding costly penalties.
Is It Time to Hire a Non-Physician Provider?
Author: Tom White
Thinking about expanding your care team? This article helps you decide whether it’s
time to hire a non-physician provider like a nurse practitioner or physician assistant. It explains how these clinicians can boost revenue, improve patient access and outcomes, and free up physicians for complex cases — plus what to consider when recruiting and onboarding the right fit.
5 Strategies to Improve Patient Retention in Your Medical Practice
Author: Trevor McElhaney, JD, Director of Consulting
Keep patients coming back with
five practical retention strategies your team can start using today. This article shows how to deliver a great first impression, make follow-ups routine, reduce wait-time frustration, personalize patient interactions, and gather meaningful feedback — all without big budgets or tech upgrades. Simple, people-centered tactics that strengthen loyalty and trust.
Best Practices for Maximizing Time of Service Collections in Private Medical Offices
Author: Matt Kolinski, DO, Associate Management Consultant
Learn
practical, proven ways to boost Time of Service (TOS) collections and strengthen your practice’s cash flow. This article shares strategies like training front-desk staff, setting clear payment expectations, verifying insurance and patient responsibility in advance, offering flexible payment options, tracking performance metrics, and fostering a team-wide culture of accountability. Essential reading for healthier revenue and fewer billing surprises.
Budgeting for Success: Why Healthcare Practices Must Plan Ahead for Management Consulting Services
Author: Trevor McElhaney, JD, Director of Consulting
Learn why
budgeting for management consulting services should be part of your strategic plan — not an afterthought. This article breaks down common consulting engagements like feasibility studies, startups, and practice assessments, explains their typical costs, and shows how planning ahead can avoid surprises, improve outcomes, and unlock real value for your practice’s growth and efficiency.
How Incorrect E/M Coding Quietly Erodes Practice Revenue and How the Right Consultant Can Fix It
Author: Jordan Brinkman, JD, Senior Management Consultant
Discover how incorrect E/M coding quietly drains your practice’s revenue, not from lack of patients, but from undercoding, inconsistent provider habits, and documentation gaps that leave money on the table every month. This article also explains how the right consultant can analyze patterns, educate clinicians, and optimize coding workflows to recover revenue you’re already earning.
Virtual Assistants vs AI: How They Help Your Practice Deliver Better Patient Care
Author: Matt Kolinski, DO, Associate Management Consultant
Explore how virtual assistants and AI tools can help your practice deliver better patient care and smoother operations. The article compares human-led virtual assistant support — enhancing scheduling, follow-ups, and communication — with AI-powered automation that offers 24/7 responsiveness, faster routine task handling, and reduced administrative burden, all aimed at freeing staff to focus on patients.
Direct Supervision Goes Virtual in 2026
Author: Shannon DeConda, Partner, Founder and President of NAMAS
Stay ahead of Medicare changes with this timely overview of virtual direct supervision becoming a permanent option in 2026. Learn how CMS now lets supervising clinicians meet “direct supervision” requirements through real-time audio/video technology, expanding flexibility for diagnostic tests and other services while maintaining compliance and patient safety. A must-read for practices planning operations under the new rule.
Top 6 Ways To Help Your Practice Reduce Overhead Costs On Your Supply Purchases
Author: Craig King, Director of PowerBuying
Learn
six smart ways to cut supply costs without compromising care. This article shares practical strategies from negotiating better pricing and joining group purchasing organizations to tracking usage and trimming waste that help your practice shrink overhead and improve margins. It’s an easy‑to‑follow guide for smarter purchasing and stronger financial performance.
How to Analyze Patient Throughput and Clinic Flow
Author: Jordan Brinkman, JD, Senior Management Consultant
Uncover how to
evaluate and enhance patient throughput and clinic flow for smoother operations and happier patients. This article walks through mapping the patient journey, tracking key metrics like wait times and room utilization, identifying bottlenecks, and benchmarking performance, plus quick, actionable improvements that can reduce delays, improve staff efficiency, and boost satisfaction and revenue.
Benefits of the In-House Laboratory
Author: Bridget Smudrick, BS, MLS (ASCP), Director of CLIA Compliance
Discover how adding an
in-house laboratory can elevate your medical practice. This article highlights key advantages from delivering
faster test results for better patient care to ensuring
reliable, CLIA-compliant outcomes, plus the ability to
bill for tests and boost revenue. Whether you’re considering lab services or optimizing existing ones, this guide explains the practical benefits.
Segregation of Duties in Your Medical Practice
Author: Andrew Ashton, Director of Accounting
Discover how
segregation of duties can protect your practice from financial risk and errors. This blog breaks down why it’s important to split key money-handling tasks, from collecting and depositing payments to bookkeeping and reconciliation, so no single person controls the whole process. It offers practical guidance for balancing oversight, even in smaller practices.
Understanding HIPAA Encryption Requirements: What You Need to Know
Author: Shanon Moore, Director, OSHA/HIPAA Compliance
Learn what
HIPAA encryption requirements really mean for your practice’s data security and compliance. This blog explains why encryption is a critical safeguard for electronic protected health information (ePHI), how HIPAA treats it as an “addressable” yet essential measure, practical steps for encrypting devices and transmissions, and how it protects you from breaches and regulatory penalties.
OIG Compliance in 2025: What’s Changing and How Your Practice Should Prepare
Author: Gene Good, JD, CEO
Stay ahead of federal enforcement with this essential guide to
OIG compliance in 2025. The blog explains how sophisticated AI-driven fraud detection, new sector-specific guidance, stronger compliance-officer requirements, and clinical review expectations are reshaping risk for medical practices. Learn what elements a modern compliance program needs and how to prepare your practice to reduce penalties and protect your future.
The Role of the Healthcare Compliance Officer in Modern Medical Practices
Author: Gene Good, JD, CEO
Discover why a healthcare compliance officer is now a strategic necessity, not just a regulatory box-checker. This blog explains how these leaders design and maintain robust compliance programs, manage risk assessments and audits, lead targeted training, and keep your practice aligned with evolving laws. It’s a must-read for practices aiming to reduce risk, streamline operations, and protect revenue.
Maximizing Staff Engagement and Leadership Effectiveness in Healthcare Practices
Author: Matt Kolinski, DO, Associate Management Consultant
Boost your practice’s performance with strategies to engage your team and sharpen leadership effectiveness. This blog reveals how clear communication, meaningful recognition, career growth opportunities, supportive leadership, and accountability frameworks can reduce turnover and elevate patient care. With real examples and actionable steps, it’s a practical guide for strengthening culture and building high-performing healthcare teams.
The Practice Transition (Part I): Begin Your Exit Strategy Now
Author: Matt Basham, Associate Management Consultant
Start planning your medical practice exit now, not just a few years before retirement. This article explains why early preparation builds long-term value and transferability, what buyers and successors look for, and how clean financials, efficient systems, strong leadership, and organized documentation boost your negotiating position and preserve legacy. Essential reading for every practice owner.
Choosing the Right Instrument for Your Laboratory
Author: Bridget Smudrick, BS, MLS (ASCP), Director of CLIA Compliance
Looking to add or upgrade lab equipment? This blog guides you through choosing the right instrument for your practice, from matching CLIA complexity and evaluating space, personnel, and maintenance needs, to factoring in proficiency testing and total cost of ownership. Learn how to assess workflow fit and return on investment before making a purchase.
Medical Start-Up Supplies and Equipment Guide/Checklist
Author: Craig King, Director of PowerBuying
Get your new practice off the ground with confidence using this practical start-up checklist. It walks through choosing space, handling licenses, working with medical distributors, timing equipment orders, joining group purchasing for discounts, and setting up office and IT essentials. Whether you’re planning exam rooms or back-office needs, this guide helps you prepare every key supply and tool.
The Practice Transition (Part II): Navigating the Exit - Sale or Succession?
Author: Matt Basham, Associate Management Consultant
Discover how to plan your medical practice exit with purpose and confidence. This blog breaks down the two main paths — selling to an outside organization or transferring ownership to internal physicians — and compares their financial, cultural, and strategic impacts. With real examples and practical steps for operational, legal, and leadership readiness, it’s essential for any owner thinking about the future.
The 2026 Private Practice Playbook: How Independent Groups Are Surviving Margin Compression
Author: Trevor McElhaney, JD, Director of Consulting
Facing shrinking reimbursements and rising costs, independent practices need more than volume to stay alive — and that’s exactly what this blog delivers. The post outlines a “2026 playbook” full of actionable strategies: lean but smart cost-control, ancillary-service expansion, smarter staffing & compensation models, data-driven decision-making, better patient access workflows, and diversified revenue streams — all aimed at keeping physician-owned practices profitable and sustainable when margins are tight.
Accounting as a Strong Foundation for your Medical Practice
Author: Andrew Ashton, Director of Accounting
Summary: Lay the groundwork for a stable, thriving medical practice with this guide. The blog explains why solid accounting, from monthly bank and credit‑card reconciliations to meticulous transaction categorization, is your practice’s financial “foundation.” With accurate records and smart bookkeeping, you’ll get reliable reports, stay compliant with taxes and regulations, and gain confidence when making growth or staffing decisions.
Healthcare Compliance Training in 2025: New Standards and Effective Programs
Author: Gene Good, JD, CEO
Dive into how healthcare compliance training is evolving in 2025 to meet smarter regulations and real-world needs. This post explores tech-driven, role-specific learning, proactive enforcement strategies, and measurable competencies, while showing how your organization can scale, personalize, and prove the ROI of compliance education.
Building a Bulletproof Chart Audit Program: Frameworks and Tools for 2025
Author: Gene Good, JD, CEO
Get a behind-the-scenes look at building a modern, risk-focused medical chart audit program. This blog offers a strategic framework for auditor roles, sampling methods, and key audit types, plus guidance on tech tools, reporting standards, and measuring ROI. It’s a must-read for practices that want to turn auditing into continuous improvement, not just compliance.
Optimizing Front Desk Management in Medical Practices
Author: Matt Kolinski, DO, Associate Management Consultant
Discover how to transform your front desk into a powerhouse of efficiency and patient satisfaction. This blog outlines strategies—from clear job roles and smart hiring to KPI tracking, written SOPs, and weekly team huddles. With better communication between your office manager and front-desk staff, you’ll build consistency, accountability, and a smoother patient experience.
Beyond Profitability: A Practical Framework for Assessing the Financial Health of Your Medical Practice
Author: Trevor McElhaney, JD, Director of Consulting
Discover how to evaluate the true financial health of your medical practice extending beyond profit margins. In this article, the team at Doctors Management introduces a practical “Four Pillars” framework: Revenue Strength, Cost Efficiency, Cash-Flow Sustainability, and Value Creation, designed to help physician-owners benchmark performance, anticipate risks, and plan for long-term success.
How Healthcare Consultants Help Physician Owned Practices Save Time and Money
Author: Doug Graham, Senior Management Consultant
Thinking about whether a healthcare consultant could benefit your physician-owned practice? This blog walks you through how consultants help minimize regulatory risk, streamline workflows, improve billing and collections, and boost long-term strategy. It’s a smart resource for practices looking to reduce admin burden, improve efficiency, and increase profits.
Is Your Employee Handbook Up To Date and Compliant?
Author: Tom White
Is your medical practice’s employee handbook up to date with the latest federal and state laws? This post explains why periodic updates aren’t optional; they’re essential to staying compliant, protecting your business, and maintaining consistency across your team. It also outlines which policies you must include (like Equal Employment Opportunity, ADA, FMLA depending on size), and when updates aren’t just smart, but required
How to Conduct a Medical Coding Audit: A Step by Step Guide for Compliance and Accuracy
Author: Gene Good, JD, CEO
Is your practice’s coding accurate and audit-ready? This post walks you through a step-by-step guide to conducting your own medical coding audit; from planning and sampling to analyzing errors, estimating financial impact, and creating corrective action plans. It’s ideal whether you’re new to compliance or want to level up your existing audit process.
How to Add (and What to Add) to Your Practice for Ancillary Revenue Opportunities
Author: Trevor McElhaney, JD, Director of Consulting
Looking to boost your practice’s revenue and patient satisfaction? This blog explores how adding ancillary services (such as labs, imaging, therapy, or chronic-care programs) can diversify income while enhancing care. It covers compliance considerations, financial modeling, and selecting services that align with your patient base and long-term goals, helping you make informed, impactful decisions.
5 Common Revenue Cycle Management Mistakes That Hurt Your Bottom Line
Author: Trevor McElhaney, JD, Director of Consulting
Is your practice bleeding money from billing and collections missteps? This blog exposes five common revenue cycle management flaws (like skipping eligibility checks, mishandling denials, and weak patient collections) that quietly erode your cash flow. By spotlighting the KPIs you might be ignoring and the processes you’re not optimizing, it offers tactical fixes that can make a real impact on your bottom line.
How to Achieve 0% Overhead in Your Medical Practice: A Proven Five-Step Strategy
Author: Trevor McElhaney, JD, Director of Consulting
Achieving zero overhead in your medical practice is possible with a strategic approach. This blog outlines a five-step strategy to eliminate overhead costs, including identifying fixed expenses, integrating high-margin ancillary services, optimizing operations, cutting waste, and scaling intelligently. By implementing these steps, you can create a self-sustaining revenue system that maximizes income and allows you to focus on patient care.
The Complete Guide to Starting a Medical Practice in 2025: Step-by-Step for Physicians
Author: Trevor McElhaney, JD, Director of Consulting
Starting a medical practice in 2025 requires more than clinical expertise, it demands strategic planning and compliance. Doctors Management’s guide provides a step-by-step roadmap covering credentialing, payer enrollment, HR, compliance, accounting, operations, and marketing. Whether launching a private practice, concierge service, or telehealth clinic, this resource offers essential insights to navigate today’s complex healthcare landscape.
Starting Your Practice: Coding & Compliance Billing
Author: Shannon DeConda, Partner, Founder and President of NAMAS
Starting a medical practice requires more than clinical skills, it demands proper coding, billing, and compliance to protect revenue and stay legal. This blog from Doctors Management guides physicians step-by-step on creating a clear service menu, ensuring accurate billing, deciding whether to outsource or manage in-house, and maintaining a compliance plan, helping practices build a strong, financially secure foundation.
The Cost to Start a Medical Practice: What You Need to Know
Author: Jordan Brinkman, JD, Senior Management Consultant
Considering starting your own medical practice? This guide breaks down the real costs: from leasing or renovating space to equipment, insurance, IT, EHR software, credentialing, and staffing. Learn how to create a practical startup budget, understand the difference between a lean launch and a full-scale setup, and get the insights you need to plan, finance, and launch successfully.
Why a Feasibility Study is Essential for a Medical Practice Startup
Author: Jordan Brinkman, JD, Senior Management Consultant
Launching a medical practice without a feasibility study is like setting sail without a map. This blog explains why a comprehensive feasibility study is essential for assessing market demand, understanding financial viability, and identifying potential risks before opening your doors. It outlines how this critical step can guide strategic planning and ensure long-term success.
Is it Time to Start Your Own Clinic?
Author: Doug Graham, Senior Management Consultant
Considering starting your own medical clinic? This blog from Doctors Management helps you evaluate your readiness by highlighting six key traits for success: visionary, passionate, problem solver, driven, risk taker, and responsible. It also stresses the importance of a systematic approach, including feasibility studies and financial projections, to build a strong foundation and make informed decisions.







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